Our Packaging & Shipping Policy

At Saint Valentines Liquorice Company, we believe that the journey of our products from our factory to your door is just as important as the quality of the liquorice itself. We have meticulously designed our packaging and shipping policy to ensure that your order reaches you in perfect condition, every single time.

Sustainable Packaging

We care about our planet just as much as we care about our customers. That’s why we’ve adopted a sustainable approach to our packaging. All of our liquorice products are packed in eco-friendly, recyclable materials that keep the sweets fresh and minimize environmental impact.

Secure Packaging

Our team takes special care to package your orders securely. Each box is filled with protective recycled paper padding to safeguard the contents during transit. This ensures that your liquorice arrives at your doorstep in the same perfect condition it left our factory.

Fast & Reliable Shipping

We understand that waiting for your favourite liquorice can be hard. That’s why we’ve partnered with Royal Mail to provide fast and reliable shipping. Once your order is dispatched, you’ll receive a tracking number so you can follow its journey to your door.

International Shipping

Love for liquorice knows no borders. That’s why we are proud to offer international shipping. No matter where you are in the world, you can enjoy the distinct taste of Saint Valentines Liquorice.

Please note that all international orders are subject to customs and duty fees as defined by the country of import. These fees are not included in your Saint Valentines Liquorice Company order and/or shipping total.

Return & Refund

Customer satisfaction is our top priority. If, for any reason, you’re not happy with the product or it arrived damaged, please contact us within 14 days of delivery to arrange for a return or refund. Please refer to our Refund Policy for more details.

At Saint Valentines Liquorice Company, we’re committed to delivering the finest liquorice experience, right to your doorstep. We hope you enjoy our products as much as we enjoy making them for you.