Refund Policy

Saint Valentines Liquorice Company. Website Refund and Returns policy

Welcome to our Refunds Page! We understand that sometimes, things go differently than planned, and you may need to return a product. While our items are mainly perishable, we do accept returns for faulty goods and under exceptional circumstances, we might consider other returns. On this page, you’ll find all the information about our refund policy and how to return an item. Remember, we’re here to help and ensure your shopping experience with us is always pleasant. Let’s make things right together!

Returning Your Product

Conditional Acceptance of Returns for Perishable Goods.

Due to the perishable nature of certain items like food, plants, or flowers, our return policy primarily accommodates faulty goods. However, under exceptional circumstances, we might consider other returns. The decision to offer a refund or exchange is based on the condition of the returned items, which must be fully resalable for acceptance.

Visit the Refunds Policy page and fill out the Return Request Form.

Navigate to our comprehensive Refunds Policy page to understand our guidelines for returning items. Here, you’ll find a Return Request Form that needs to be completed to initiate the return process.

Send your product back to us.

Once your return request is approved, securely pack the item and send it back to us. Please make sure the product is in its original condition and packaging to increase the likelihood of a successful return.

We’ll process the return asap!

After we receive your returned item, our team will promptly review and process the return. We strive to handle all returns efficiently to provide you with a speedy resolution.

Please contact us on 01983 727017 or email us using the form below, if you need any further information or assistance.

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